Dear eBay User,
Due to recent activity, including possible
unauthorized listings, we
have temporarily suspended activity on your
account in order to allow us
to investigate this matter further. If you
believe that this action may
have been taken in error, or, if you feel that
your account may have
been tampered with, please contact our Live Help team so that we can
provide additional information and work with you to resolve this
issue.
To protect your account
please click here:
You can reach the Account Theft Live Help team by
clicking the
"Security Center"
link located near the bottom of the eBay.com home page. After
clicking
"Security Center" link:
1. Click the "Protecting Your eBay Account" link
located under the
"General Marketplace Safety" heading.
2. When the
"Securing Your Account and Reporting Account Theft" window
appears, scroll
to the middle of the page and click on the button
labeled "Live
Help."
Once you have clicked on the "Live Help" link, you will be
prompted to
enter a chat name or email address along with a topic related to
your
reason for contacting eBay. After you have entered this information,
the
next available representative will assist you.
In the event that you are unable to contact eBay
through Live Help
after taking these steps, respond directly to this message
to request
assistance. We will contact you by email after we have received
your
response.
Please allow at least 72 hours for an email reply.
Emailing us prior to
receiving our reply will result in an additional delay.
In order to
handle your concern as quickly and efficiently as possible, we
encourage
you to contact us through Live Help if you are able to do
so.
If you received this notice and you are not the
authorized account
holder, please be aware that it is in violation of eBay
policy to represent
oneself as another eBay user. Such action may also be in
violation of
local, national, and/or international law. eBay is committed to
assist
law enforcement with any inquiries related to attempts to
misappropriate
personal information with the intent to commit fraud or
theft.
Information will be provided at the request of law enforcement
agencies to
ensure that perpetrators are prosecuted to the fullest extent of
the law.
Do not respond to this email, as your reply will
not be received. If
you would like additional information related to this
notice, please
refer to the eBay Contact Customer Support page at the
address provided
below and contact us with your concern:
Thank you for your patience in this
matter.
Regards, Customer Support (Trust and Safety
Department)
ebay International AG